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“除了少数偏远地区，电信服务提供商正在改进和解决服务质量(QoS)问题，”Trai的秘书V Raghunandan告诉ETTelecom，并补充说，包括BSNL在内的电信公司在过去两年里在网络拥塞和通话中断等参数上表现得相当好。乐动娱乐招聘
“除了少数偏远地区，电信服务提供商正在改进和解决服务质量(QoS)问题，”Trai的秘书V Raghunandan告诉ETTelecom，并补充说，包括BSNL在内的电信公司在过去两年里在网络拥塞和通话中断等参数上表现得相当好。乐动娱乐招聘
Raghunandan进一步表示，监管机构拥有广泛的服务质量(QoS)监管监测机制，并每季度监测移动、宽带和固定线路服务的每个许可服务区域(LSA)。
然而，一些分析人士将网络拥堵加剧归因于电信运营商在基础设施扩张上的支出相对较低，以及用户基数饱和导致呼叫下降等情况。
我们正密切监察电讯营办商所提供的服务。如果在任何一个LSA中重复出现错误，那么我们将根据累积征收选项逐级增加罚款，”Raghunandan说。
Trai每个季度都会发布关于无线语音和数据服务质量和合规状况的性能监控报告(PMR)。
调查消费者对关税意识的看法
根据Trai的说法，这项调查将围绕以下问题展开:关税产品是否易于定位、易于理解、所提供的关税是否符合消费者的要求以及对现有消费者保护措施的认识。
“我们还在监督服务提供商的路边驾驶测试，并在多个城市的每个地区进行测量。这是一项广泛的工作，”这位高级官员表示。他补充称，如果这个问题得不到解决，监管机构就会征税。
“我们也在密切监测UCC，并根据服务提供商提交的报告进行分析。有了很大的进步。一旦来电显示来了，情况就会进一步改善。”
今年早些时候，Trai收到了来自电信部开发新的来电显示，让用户可以看到来电者基于kyc的信息。根据监管机构的说法，这将帮助用户躲避垃圾电话或网络钓鱼攻击。
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<\/figure>NEW DELHI: The Telecom Regulatory Authority of India<\/a> (Trai<\/a>) said that the quality of service (QoS) offered by incumbents -- Reliance Jio<\/a>, Bharti Airtel<\/a>, Vodafone Idea<\/a> and state-run Bharat Sanchar Nigam -- has improved and the issue of unsolicited commercial communication (UCC) subsided over the last couple of years.\"Telecom service providers are doing improvements and addressing the quality of service (QoS) issues except a few remote areas,\" V Raghunandan, secretary, Trai told ETTelecom, adding that telcos including BSNL performing fairly well on parameters such as network congestion and call drops in a course of last two years.
Raghunandan further said that the regulator has an extensive quality of service (QoS) regulation monitoring mechanism, and quarterly monitors every licensed service area (LSA) across mobile, broadband and fixed line services.
<\/div><\/div>In 2016, following a heightened network service-related issues particularly frequent call drops, the sector regulator had to mandate on mobile service providers to compensate consumers Re 1 for every dropped call subject to a maximum of Rs 3 per day. But, the Supreme Court had annulled the Trai's call-drop penalty provision.
Some analysts, however, attribute increased network congestion to a relatively lower spend on infrastructure expansion by telecom carriers and subscriber base saturation leading to situations like call drops.
We are very closely monitoring the service offered by telecom operators. If a fault repeats in any LSA, then we have a slab-wise increase in penalty, with a cumulative levy option,\" Raghunandan said.
Trai comes out with performance monitoring reports (PMR) on quality of wireless voice and data services and compliance status every quarter.
Some analysts, however, attribute increased network congestion to a relatively lower spend on infrastructure expansion by telecom carriers and subscriber base saturation leading to situations like call drops.
We are very closely monitoring the service offered by telecom operators. If a fault repeats in any LSA, then we have a slab-wise increase in penalty, with a cumulative levy option,\" Raghunandan said.
Trai comes out with performance monitoring reports (PMR) on quality of wireless voice and data services and compliance status every quarter.