\"<p><br
<\/span><\/figcaption><\/figure>NEW DELHI: Telecom operator Vodafone Idea<\/a> said today its field engineers are working round the clock to ensure that 4G+ connectivity stays available for its customers in West Bengal so that they remain connected with their ‘loved ones’ during the lockdown period and reaffirmed its commitment of ensuring connectivity for its 26.19 million customers in West bengal

The operator further said it has prepared a business continuity plan (BCP) in order to ensure that customers who reach out to call centres can avail its customer care services.

Vodafone said to ensure easy service access for senior citizens, it has shared direct contact numbers of agents with its entire senior citizens customer base via SMS.

Going a step ahead and beyond, Vodafone’s customer service teams are proactively calling senior citizens to check whether they have any concerns that need attention, said Vodafone.

Further it is sending pre-recorded voice messages regarding precautionary measures against the COVID-19 or
coronavirus<\/a> pandemic.

Read also<\/h4>
<\/a><\/figure>
Vodafone Idea extends validity for 90 mn low income prepaid users till May 3<\/a><\/h5><\/div>
<\/a><\/figure>
Vodafone Idea joins hands with Paytm for prepaid recharges; offers commission<\/a><\/h5><\/div>
<\/a><\/figure>
Vodafone Idea says offering online recharge service to Haryana customers<\/a><\/h5><\/div>
<\/a><\/figure>
Vodafone Idea extends quick recharge service to its 2G customers in UP East<\/a><\/h5><\/div><\/div><\/div>
Vodafone is also providing mobile recharge services via quick SMS, ATMs and missed calls to its 2G and feature phone customers as the retail outlets remain inoperational due the lockdown.

Recently Vodafone Idea entered into partnership with Paytm enabling Paytm users to do prepaid mobile recharges for Vodafone and Idea customers in the country. Individuals and small businesses would be able to earn up to an additional Rs 5,000 every month under the ‘Recharge Saathi’ program, the telco said.

Earlier this month the operator enabled its Haryana customers to avail online recharge services via digital platforms amid the nationwide lockdown imposed due to the Covid-19 or coronavirus pandemic.

<\/body>","next_sibling":[{"msid":75351933,"title":"iQOO 3 smartphone price slashed by Rs 4,000","entity_type":"ARTICLE","link":"\/news\/iqoo-3-smartphone-price-slashed-by-rs-4000\/75351933","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[{"msid":"72257432","title":"Vodafone Idea: Everything to know about India's ailing private telco","entity_type":"PHOTOGALLERYSLIDESHOWSECTION","seopath":"slide-shows\/vodafone-idea-everything-to-know-about-indias-ailing-private-telco","category_name":"Slide-Shows","synopsis":"ETTelecom brings a timeline slideshow on Vodafone Idea's stretch in India","thumb":"https:\/\/etimg.etb2bimg.com\/thumb\/img-size-69423\/72257432.cms?width=150&height=112","link":"\/slide-shows\/vodafone-idea-everything-to-know-about-indias-ailing-private-telco\/72257432"}],"msid":75351889,"entity_type":"ARTICLE","title":"Vodafone Idea says ensuring 4G+ connectivity for its customers in West Bengal","synopsis":"Telecom operator Vodafone Idea said it is working round the clock to ensure that 4G+ connectivity stays available for its customers in West Bengal so that they remain connected during the lockdown period. ","titleseo":"telecomnews\/vodafone-idea-says-ensuring-4g-connectivity-for-its-customers-in-west-bengal","status":"ACTIVE","authors":[],"analytics":{"comments":0,"views":1100,"shares":0,"engagementtimems":1493000,"url":"https:\/\/ettelecom.indiatimes.com\/telecomnews\/vodafone-idea-says-ensuring-4g-connectivity-for-its-customers-in-west-bengal\/articleshow\/75351889.cms"},"Alttitle":{"minfo":""},"artag":"ETTelecom","artdate":"2020-04-24 17:31:13","lastupd":"2020-04-24 17:31:13","breadcrumbTags":["telecom news","4G+ network","Vodafone Idea WB","Vodafone Idea","coronavirus","Industry","Vodafone Idea-Paytm"],"secinfo":{"seolocation":"telecomnews\/vodafone-idea-says-ensuring-4g-connectivity-for-its-customers-in-west-bengal"}}" data-authors="[" "]" data-category-name="" data-category_id="" data-date="2020-04-24" data-index="article_1">

沃达丰的想法说确保4 g +为其客户连接在西孟加拉邦

电信运营商沃达丰的想法说,昼夜不停地工作,确保4 g +连接保持供客户在西孟加拉邦在封锁期间,使他们保持联系。

  • 发布于2020年4月24日下午05:31坚持
阅读: 100年行业专业人士
读者的形象读到100年行业专业人士
< p > < br的风格
新德里:电信运营商沃达丰的想法今天表示它的现场工程师正在夜以继日地工作,以求确保4 g +连接保持供客户在西孟加拉邦,保持与他们的亲人在封锁期间和重申的承诺确保连接的2619万名客户在西孟加拉邦

运营商进一步说,已经准备了一个业务连续性计划(BCP)为了确保顾客接触呼叫中心可以利用其客户关怀服务。

沃达丰表示为了确保容易为老年人服务访问,它与整个共享直接接触多的代理通过SMS老年人客户群。

广告
会领先一步,沃达丰的客户服务团队主动调用老年人检查他们是否有什么问题需要关注,沃达丰(Vodafone)说。

进一步发送预先录制好的声音信息是关于对COVID-19或预防措施冠状病毒大流行。

读也


沃达丰也提供手机充电服务通过快速的短信,自动取款机,错过了调用其2 g和功能手机客户的零售网点工作由于上保持锁定。

最近与Paytm沃达丰的想法进入合作使Paytm用户为沃达丰和想法的客户做预付手机充电。个人和小企业能够获得额外的Rs 5000每个月在“充电Saathi”计划下,电信说。

本月早些时候操作员使其哈里亚纳邦的客户效果通过数字平台在线充电服务在全国范围内实施封锁由于Covid-19或冠状病毒大流行。

  • 发布于2020年4月24日下午05:31坚持
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\"&lt;p&gt;&lt;br
<\/span><\/figcaption><\/figure>NEW DELHI: Telecom operator Vodafone Idea<\/a> said today its field engineers are working round the clock to ensure that 4G+ connectivity stays available for its customers in West Bengal so that they remain connected with their ‘loved ones’ during the lockdown period and reaffirmed its commitment of ensuring connectivity for its 26.19 million customers in West bengal

The operator further said it has prepared a business continuity plan (BCP) in order to ensure that customers who reach out to call centres can avail its customer care services.

Vodafone said to ensure easy service access for senior citizens, it has shared direct contact numbers of agents with its entire senior citizens customer base via SMS.

Going a step ahead and beyond, Vodafone’s customer service teams are proactively calling senior citizens to check whether they have any concerns that need attention, said Vodafone.

Further it is sending pre-recorded voice messages regarding precautionary measures against the COVID-19 or
coronavirus<\/a> pandemic.

Read also<\/h4>
<\/a><\/figure>
Vodafone Idea extends validity for 90 mn low income prepaid users till May 3<\/a><\/h5><\/div>
<\/a><\/figure>
Vodafone Idea joins hands with Paytm for prepaid recharges; offers commission<\/a><\/h5><\/div>
<\/a><\/figure>
Vodafone Idea says offering online recharge service to Haryana customers<\/a><\/h5><\/div>
<\/a><\/figure>
Vodafone Idea extends quick recharge service to its 2G customers in UP East<\/a><\/h5><\/div><\/div><\/div>
Vodafone is also providing mobile recharge services via quick SMS, ATMs and missed calls to its 2G and feature phone customers as the retail outlets remain inoperational due the lockdown.

Recently Vodafone Idea entered into partnership with Paytm enabling Paytm users to do prepaid mobile recharges for Vodafone and Idea customers in the country. Individuals and small businesses would be able to earn up to an additional Rs 5,000 every month under the ‘Recharge Saathi’ program, the telco said.

Earlier this month the operator enabled its Haryana customers to avail online recharge services via digital platforms amid the nationwide lockdown imposed due to the Covid-19 or coronavirus pandemic.

<\/body>","next_sibling":[{"msid":75351933,"title":"iQOO 3 smartphone price slashed by Rs 4,000","entity_type":"ARTICLE","link":"\/news\/iqoo-3-smartphone-price-slashed-by-rs-4000\/75351933","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[{"msid":"72257432","title":"Vodafone Idea: Everything to know about India's ailing private telco","entity_type":"PHOTOGALLERYSLIDESHOWSECTION","seopath":"slide-shows\/vodafone-idea-everything-to-know-about-indias-ailing-private-telco","category_name":"Slide-Shows","synopsis":"ETTelecom brings a timeline slideshow on Vodafone Idea's stretch in India","thumb":"https:\/\/etimg.etb2bimg.com\/thumb\/img-size-69423\/72257432.cms?width=150&height=112","link":"\/slide-shows\/vodafone-idea-everything-to-know-about-indias-ailing-private-telco\/72257432"}],"msid":75351889,"entity_type":"ARTICLE","title":"Vodafone Idea says ensuring 4G+ connectivity for its customers in West Bengal","synopsis":"Telecom operator Vodafone Idea said it is working round the clock to ensure that 4G+ connectivity stays available for its customers in West Bengal so that they remain connected during the lockdown period. ","titleseo":"telecomnews\/vodafone-idea-says-ensuring-4g-connectivity-for-its-customers-in-west-bengal","status":"ACTIVE","authors":[],"analytics":{"comments":0,"views":1100,"shares":0,"engagementtimems":1493000,"url":"https:\/\/ettelecom.indiatimes.com\/telecomnews\/vodafone-idea-says-ensuring-4g-connectivity-for-its-customers-in-west-bengal\/articleshow\/75351889.cms"},"Alttitle":{"minfo":""},"artag":"ETTelecom","artdate":"2020-04-24 17:31:13","lastupd":"2020-04-24 17:31:13","breadcrumbTags":["telecom news","4G+ network","Vodafone Idea WB","Vodafone Idea","coronavirus","Industry","Vodafone Idea-Paytm"],"secinfo":{"seolocation":"telecomnews\/vodafone-idea-says-ensuring-4g-connectivity-for-its-customers-in-west-bengal"}}" data-news_link="//www.iser-br.com/news/vodafone-idea-says-ensuring-4g-connectivity-for-its-customers-in-west-bengal/75351889">