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\"\"The telecom regulator launched three apps and a portal for service providers, besides revamping it's own website for making information access easier to consumers.
\n
The three apps - Trai<\/a> MyCall App, auto test enabled MySpeed app<\/a> and Do-not-disturb 2.0 app - are aimed at improving customer experience through real-time feedback from over 1 billion mobile phone users in the country, to service providers so they can enhance quality of services.
\n
\"We think crowdsourcing is the best way to get customer feedback, better and cost effective than surveys or other studies, and we've tried to leverage this technology tool in the past for bringing out the true picture of the impact of the services,\" Trai chairman RS Sharma<\/a> said Monday.
\n
\nWe're trying to improve the collection methodology where Trai will pick up the data charges for providing the feedback to the regulator, Sharma added.
\n
\nThe MyCall Android app will help mobile users to rate the call quality in real time, from one star to five star, five being the highest. The app will ask whether users are outside, inside or while traveling, and the frequency of the rating can be controlled by users. The data is collected anonymously, and uses can also mark a call as call drop whenever it happens.
\n
The MySpeed app, which has more than 1.5 million downloads and helps users measure 3G and 4G speeds<\/a>, will come with automated testing of data speeds free of charge and anonymously.
\n
\n\"Now we can make statistically valid sampling, to give a better more accurate report. The crowd sourced data so collected can be viewed in aggregated form on the interactive map based portal,\" the regulator said.
\n
\nThe new version of the Do-not-disturb app comes with a spam detection engine for SMS, and marks the message as spam but will wait for the consumer's action. The app will identify senders and warns them from sending further messages. The apps new version will also come with update on the action taken on a user's complaint.
\n
\nAnother portal launched for registration of service providers including cable operators, DTH operators, multi system operators and others. The portal will help in dissemination of information to the operators and give users a single source of information board of all operators.
\n
\nThe revamped Trai website will enable free online subscriptions, online submission of responses to consultation papers and online registration of open house discussions, among others.<\/body>","next_sibling":[{"msid":58999596,"title":"Centre plans to reinforce IT law to curb cyber crimes: Ravi Shankar Prasad","entity_type":"ARTICLE","link":"\/news\/centre-plans-to-reinforce-it-law-to-curb-cyber-crimes-ravi-shankar-prasad\/58999596","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[],"msid":59000155,"entity_type":"ARTICLE","title":"Trai launches three apps for tracking call and data quality","synopsis":"The MySpeed app, which has more than 1.5 million downloads and helps users measure 3G and 4G speeds, will come with automated testing of data speeds free of charge and anonymously.","titleseo":"telecomnews\/trai-launches-three-apps-for-tracking-call-and-data-quality","status":"ACTIVE","authors":[{"author_name":"Gulveen Aulakh","author_link":"\/author\/19656\/gulveen-aulakh","author_image":"https:\/\/etimg.etb2bimg.com\/authorthumb\/19656.cms?width=100&height=100&hid=268","author_additional":{"thumbsize":true,"msid":19656,"author_name":"Gulveen Aulakh","author_seo_name":"gulveen-aulakh","designation":"Assistant Editor","agency":false}}],"Alttitle":{"minfo":""},"artag":"ETTelecom","artdate":"2017-06-05 16:04:30","lastupd":"2017-06-05 16:05:56","breadcrumbTags":["TRAI","policy","RS Sharma","3G speeds","MySpeed App","4G speeds","call and data quality"],"secinfo":{"seolocation":"telecomnews\/trai-launches-three-apps-for-tracking-call-and-data-quality"}}" data-authors="[" gulveen aulakh"]" data-category-name="" data-category_id="" data-date="2017-06-05" data-index="article_1">

火车启动三个应用程序跟踪调用和数据质量

MySpeed应用,超过150万的下载,帮助用户测量3 g和4 g的速度,将自动化测试的数据免费速度和匿名。

Gulveen Aulakh
  • 更新在2017年6月5日下午04:05坚持
电信监管机构推出了三个应用程序和门户服务提供商,除了修改它自己的网站让消费者获取信息更容易。

这三个应用程序,火车启用MyCall应用,汽车测试MySpeed应用,请勿打扰2.0应用程序,旨在改善客户体验通过实时反馈从超过10亿手机用户,到服务提供者,这样他们就可以提高服务的质量。

“我们认为众包的最佳途径是得到客户的反馈,更好的和成本有效的调查或其他的研究中,我们试图利用这一技术工具在过去推出的影响服务的真实情况,“火车主席RS沙玛周一说。

我们正在努力改善方法论火车将地方拿数据收集费用向监管机构提供的反馈,Sharma说。

MyCall Android应用程序将帮助移动用户对实时通话质量,从1星到5星,五是最高的。应用程序会问用户是否在外面,里面或旅行时,评级的频率可以由用户控制。匿名收集数据,并使用也可以调用标记为调用下降时它会发生。

MySpeed应用,超过150万的下载,帮助用户测量3 g和4 g的速度将自动化测试的数据免费速度和匿名。

“现在我们可以统计上有效的抽样,给一个更好的更准确的报告。人群来源收集的数据可以在互动地图聚合形成门户为基础,“监管机构说。

请勿打扰的新版本的应用程序附带了一个短信,垃圾邮件检测引擎和标志着消息为垃圾邮件,但将等待消费者的行动。这个应用将进一步确定发送方和警告他们发送消息。新版本的应用程序也会有更新的行动用户的投诉。

另一个门户发起注册服务提供者包括有线电视运营商、DTH运营商、多系统运营商和其他模式。门户将帮助运营商和传播的信息给用户一个单一的信息来源的所有操作符。

修改火车网站将使免费的在线订阅,在线提交应对咨询文件和在线注册开放讨论,等等。
  • 发表在2017年6月5日04:04点坚持
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  • 火车启动三个应用程序跟踪调用和数据质量
\"\"The telecom regulator launched three apps and a portal for service providers, besides revamping it's own website for making information access easier to consumers.
\n
The three apps - Trai<\/a> MyCall App, auto test enabled MySpeed app<\/a> and Do-not-disturb 2.0 app - are aimed at improving customer experience through real-time feedback from over 1 billion mobile phone users in the country, to service providers so they can enhance quality of services.
\n
\"We think crowdsourcing is the best way to get customer feedback, better and cost effective than surveys or other studies, and we've tried to leverage this technology tool in the past for bringing out the true picture of the impact of the services,\" Trai chairman RS Sharma<\/a> said Monday.
\n
\nWe're trying to improve the collection methodology where Trai will pick up the data charges for providing the feedback to the regulator, Sharma added.
\n
\nThe MyCall Android app will help mobile users to rate the call quality in real time, from one star to five star, five being the highest. The app will ask whether users are outside, inside or while traveling, and the frequency of the rating can be controlled by users. The data is collected anonymously, and uses can also mark a call as call drop whenever it happens.
\n
The MySpeed app, which has more than 1.5 million downloads and helps users measure 3G and 4G speeds<\/a>, will come with automated testing of data speeds free of charge and anonymously.
\n
\n\"Now we can make statistically valid sampling, to give a better more accurate report. The crowd sourced data so collected can be viewed in aggregated form on the interactive map based portal,\" the regulator said.
\n
\nThe new version of the Do-not-disturb app comes with a spam detection engine for SMS, and marks the message as spam but will wait for the consumer's action. The app will identify senders and warns them from sending further messages. The apps new version will also come with update on the action taken on a user's complaint.
\n
\nAnother portal launched for registration of service providers including cable operators, DTH operators, multi system operators and others. The portal will help in dissemination of information to the operators and give users a single source of information board of all operators.
\n
\nThe revamped Trai website will enable free online subscriptions, online submission of responses to consultation papers and online registration of open house discussions, among others.<\/body>","next_sibling":[{"msid":58999596,"title":"Centre plans to reinforce IT law to curb cyber crimes: Ravi Shankar Prasad","entity_type":"ARTICLE","link":"\/news\/centre-plans-to-reinforce-it-law-to-curb-cyber-crimes-ravi-shankar-prasad\/58999596","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[],"msid":59000155,"entity_type":"ARTICLE","title":"Trai launches three apps for tracking call and data quality","synopsis":"The MySpeed app, which has more than 1.5 million downloads and helps users measure 3G and 4G speeds, will come with automated testing of data speeds free of charge and anonymously.","titleseo":"telecomnews\/trai-launches-three-apps-for-tracking-call-and-data-quality","status":"ACTIVE","authors":[{"author_name":"Gulveen Aulakh","author_link":"\/author\/19656\/gulveen-aulakh","author_image":"https:\/\/etimg.etb2bimg.com\/authorthumb\/19656.cms?width=100&height=100&hid=268","author_additional":{"thumbsize":true,"msid":19656,"author_name":"Gulveen Aulakh","author_seo_name":"gulveen-aulakh","designation":"Assistant Editor","agency":false}}],"Alttitle":{"minfo":""},"artag":"ETTelecom","artdate":"2017-06-05 16:04:30","lastupd":"2017-06-05 16:05:56","breadcrumbTags":["TRAI","policy","RS Sharma","3G speeds","MySpeed App","4G speeds","call and data quality"],"secinfo":{"seolocation":"telecomnews\/trai-launches-three-apps-for-tracking-call-and-data-quality"}}" data-news_link="//www.iser-br.com/news/trai-launches-three-apps-for-tracking-call-and-data-quality/59000155">