CHENNAI: Almost a week after more than 50% BSNL<\/a> employees made an exodus, availing themselves of the voluntary retirement scheme (VRS<\/a>), subscribers have started feeling the pinch of poor services. 几乎一个星期后50%以上BSNL员工外流,主张自己的自愿退休计划(工具),用户已经开始感到手头拮据的穷人服务。而城市居民目睹对移动服务的影响,这些在郊区抱怨宽带互联网的速度下降。 钦奈:几乎一周后50%以上BSNL员工流失,主张自己的自愿退休计划(工具与),用户已经开始感到手头拮据的穷人服务。
While city residents are witnessing the impact on mobile services, those in suburbs are complaining about drop in broadband internet speed<\/a>.
Sadagopan, a resident of Pattabiram on the western outskirts of the city, and a long-time subscriber of BSNL’s broadband facility, said he was forced to surrender the service. “Services have gone from bad to worse in the last one week. I have just surrendered my broadband connection and switched over to another service provider,” he said.
According to him, the exodus of employees that left the state-owned telecom provider services further dwindling, has resulted in virtual sabotaging of communication services.
“We can see the impact at BSNL telephone exchanges and customer service centres, which are struggling due to acute shortage of workers. Suburbs in Tiruvallur district are the worst hit as several localities are dependent only on BSNL for broadband services since there was no alternative or competitors,” he said.
BSNL mobile phone subscribers in the southern suburbs of Guduvancherry, besides core parts of the city, said they are running from pillar to post in search of better signal. Another long-time BSNL subscriber, who has his office at Anna Nagar, said several customers are continuing with BSNL landline connections due to their affinity towards phone numbers.
“I have been using this telephone number for the past three decades. The issue is there is poor response to attend to problems,” Sridharan said.
BSNL Chennai circle chief general manager Santhosham said necessary steps are being taken to attend complaints of customers. \"We are re-deploying the existing staff to all exchanges to ensure that none remain unmanned. Moreover, we are in the process of outsourcing certain technical works such as attending complaints at customer’s location,” he added.
<\/p><\/body>","next_sibling":[{"msid":74003305,"title":"Foxconn, Chinese firms refit production lines to make masks amid virus outbreak","entity_type":"ARTICLE","link":"\/news\/foxconn-chinese-firms-refit-production-lines-to-make-masks-amid-virus-outbreak\/74003305","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[{"msid":"74002426","title":"6","entity_type":"IMAGES","seopath":"city\/chennai\/bsnl-customers-begin-to-feel-pinch-of-poor-service\/6","category_name":"TN: BSNL customers begin to feel pinch of poor service","synopsis":"Representative image","thumb":"https:\/\/etimg.etb2bimg.com\/thumb\/img-size-373113\/74002426.cms?width=150&height=112","link":"\/image\/city\/chennai\/bsnl-customers-begin-to-feel-pinch-of-poor-service\/6\/74002426"}],"msid":74004886,"entity_type":"ARTICLE","title":"TN: BSNL customers begin to feel pinch of poor service","synopsis":"Almost a week after more than 50% BSNL employees made an exodus, availing themselves of the voluntary retirement scheme (VRS), subscribers have started feeling the pinch of poor services. While city residents are witnessing the impact on mobile services, those in suburbs are complaining about drop in broadband internet speed.","titleseo":"telecomnews\/tn-bsnl-customers-begin-to-feel-pinch-of-poor-service","status":"ACTIVE","authors":[],"Alttitle":{"minfo":""},"artag":"TNN","artdate":"2020-02-07 14:37:06","lastupd":"2020-02-07 14:39:16","breadcrumbTags":["BSNL","vrs","Industry","Poor Service","Internet speed"],"secinfo":{"seolocation":"telecomnews\/tn-bsnl-customers-begin-to-feel-pinch-of-poor-service"}}" data-authors="[" "]" data-category-name="" data-category_id="" data-date="2020-02-07" data-index="article_1">
TN: BSNL客户开始感到糟糕的服务
而城市居民目睹对移动服务的影响,这些在郊区抱怨宽带互联网的速度。
居民萨达高潘Pattabiram西部城市的郊区,和BSNL长期用户的宽带设施,说他被迫放弃该服务。“服务每况愈下在过去的一个星期。我刚刚投降我的宽带连接和转换到另一个服务提供者,”他说。
“我们可以看到影响BSNL电话交流和客户服务中心,由于工人严重短缺作斗争。郊区Tiruvallur地区受灾最严重的是只有几个地方依赖BSNL宽带服务因为没有替代或竞争对手,”他说。
BSNL手机用户在南部郊区Guduvancherry,除了城市的核心部分,说他们正在四处寻找更好的信号。另一个长期BSNL订户,他的办公室在安娜·纳加尔说几个客户继续BSNL固定连接由于其亲和力对电话号码。
“我一直在使用这个电话号码在过去的三十年。问题是有穷人应对处理问题,”曾经说。
BSNL钦奈圆首席Santhosham总经理说,正在采取必要步骤参加客户的投诉。“我们正在重新部署现有员工交流,确保没有保持无人。此外,我们在外包的过程中某些技术工作如参加投诉客户的位置,”他补充道。
CHENNAI: Almost a week after more than 50% BSNL<\/a> employees made an exodus, availing themselves of the voluntary retirement scheme (VRS<\/a>), subscribers have started feeling the pinch of poor services.
While city residents are witnessing the impact on mobile services, those in suburbs are complaining about drop in broadband internet speed<\/a>.
Sadagopan, a resident of Pattabiram on the western outskirts of the city, and a long-time subscriber of BSNL’s broadband facility, said he was forced to surrender the service. “Services have gone from bad to worse in the last one week. I have just surrendered my broadband connection and switched over to another service provider,” he said.
According to him, the exodus of employees that left the state-owned telecom provider services further dwindling, has resulted in virtual sabotaging of communication services.
“We can see the impact at BSNL telephone exchanges and customer service centres, which are struggling due to acute shortage of workers. Suburbs in Tiruvallur district are the worst hit as several localities are dependent only on BSNL for broadband services since there was no alternative or competitors,” he said.
BSNL mobile phone subscribers in the southern suburbs of Guduvancherry, besides core parts of the city, said they are running from pillar to post in search of better signal. Another long-time BSNL subscriber, who has his office at Anna Nagar, said several customers are continuing with BSNL landline connections due to their affinity towards phone numbers.
“I have been using this telephone number for the past three decades. The issue is there is poor response to attend to problems,” Sridharan said.
BSNL Chennai circle chief general manager Santhosham said necessary steps are being taken to attend complaints of customers. \"We are re-deploying the existing staff to all exchanges to ensure that none remain unmanned. Moreover, we are in the process of outsourcing certain technical works such as attending complaints at customer’s location,” he added.
<\/p><\/body>","next_sibling":[{"msid":74003305,"title":"Foxconn, Chinese firms refit production lines to make masks amid virus outbreak","entity_type":"ARTICLE","link":"\/news\/foxconn-chinese-firms-refit-production-lines-to-make-masks-amid-virus-outbreak\/74003305","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[{"msid":"74002426","title":"6","entity_type":"IMAGES","seopath":"city\/chennai\/bsnl-customers-begin-to-feel-pinch-of-poor-service\/6","category_name":"TN: BSNL customers begin to feel pinch of poor service","synopsis":"Representative image","thumb":"https:\/\/etimg.etb2bimg.com\/thumb\/img-size-373113\/74002426.cms?width=150&height=112","link":"\/image\/city\/chennai\/bsnl-customers-begin-to-feel-pinch-of-poor-service\/6\/74002426"}],"msid":74004886,"entity_type":"ARTICLE","title":"TN: BSNL customers begin to feel pinch of poor service","synopsis":"Almost a week after more than 50% BSNL employees made an exodus, availing themselves of the voluntary retirement scheme (VRS), subscribers have started feeling the pinch of poor services. While city residents are witnessing the impact on mobile services, those in suburbs are complaining about drop in broadband internet speed.","titleseo":"telecomnews\/tn-bsnl-customers-begin-to-feel-pinch-of-poor-service","status":"ACTIVE","authors":[],"Alttitle":{"minfo":""},"artag":"TNN","artdate":"2020-02-07 14:37:06","lastupd":"2020-02-07 14:39:16","breadcrumbTags":["BSNL","vrs","Industry","Poor Service","Internet speed"],"secinfo":{"seolocation":"telecomnews\/tn-bsnl-customers-begin-to-feel-pinch-of-poor-service"}}" data-news_link="//www.iser-br.com/news/tn-bsnl-customers-begin-to-feel-pinch-of-poor-service/74004886">
评论
现在评论 阅读评论(1)所有评论
找到这个评论进攻?
下面选择你的理由并单击submit按钮。这将提醒我们的版主采取行动