![\"\"](\"\/\/www.iser-br.com\/Themes\/Release\/images\/responsive\/ettelecom-default.jpg\")
“Considering volume of work involved, TRAI has allocated two months time to develop such facilities by all access providers and thereafter implement it in a phased manner,” said the telecom regulator in a statement.
The directive has been issued under the Telecom Commercial Communication Customer Preference Regulations, 2018 (TCCCPR-2018<\/a>).
The directive marks a shift from the prevalent system wherein the consent is obtained and maintained by various entities such as banks, other financial institutions, insurance companies, trading companies, business entities, real state companies, and others, that are referred to as principal entities (PEs) in TCCCPR, 2018 Regulations.
“Therefore, it is not possible for the access providers to check veracity of consents. Further, there is no unified system for customers to provide or revoke consent,” TRAI said.
Accordingly, TRAI said that the DCA process<\/a> shall have a facility to seek, maintain and revoke the consent of customers, as per the processes envisaged under TCCCP Regulation 2018.
“The consent data so collected will be shared on digital ledger platform (DLT) for scrubbing by all Access Providers,” TRAI said.
The telcos have been further directed to use a common short code – 127xxx – for sending consent-seeking messages.
“The purpose, scope of consent and principal entity\/Brand name shall be mentioned clearly in the consent seeking message sent through the short code. Only whitelisted URLs\/ APKs\/OTT links\/call back numbers shall be used in the consent seeking messages,” TRAI said.
Telcos have also been directed to develop an SMS\/IVR online facility to register the unwillingness of the customers to receive any consent-seeking messages initiated by any principal entity (PE).
In the first phase, only subscriber-initiated consent acquisition has been permitted by TRAI, according to the statement.
“Subsequently, PE-initiated consent acquisition shall be permitted,” TRAI said, adding that initially, Principal Entities belonging to the banking, insurance, finance, and trading related sectors shall be onboarded to initiate consent-seeking acquisition process while the remaining sectors shall be onboarded in the due course of time.
<\/body>","next_sibling":[{"msid":100693015,"title":"ITU appoints DoT\u2019s Kishore Babu as Area Representative for Southeast Asia","entity_type":"ARTICLE","link":"\/news\/policy\/itu-appoints-dots-kishore-babu-as-area-representative-for-southeast-asia\/100693015","category_name":null,"category_name_seo":"policy"}],"related_content":[],"msid":100756859,"entity_type":"ARTICLE","title":"Pesky calls, SMSes: TRAI directs telcos to develop digital consent acquisition process","synopsis":"The directive has been issued under the Telecom Commercial Communication Customer Preference Regulations, 2018 (TCCCPR-2018).","titleseo":"policy\/pesky-calls-smses-trai-directs-telcos-to-develop-digital-consent-acquisition-process","status":"ACTIVE","authors":[],"analytics":{"comments":0,"views":413,"shares":0,"engagementtimems":1908000},"Alttitle":{"minfo":""},"artag":"ETTelecom","artdate":"2023-06-05 10:55:33","lastupd":"2023-06-05 10:55:34","breadcrumbTags":["Trai","policy","digital consent acquisition","pecky calls","TCCCPR-2018","telecom news","DCA process","pesky SMS","TRAI DCA process"],"secinfo":{"seolocation":"policy\/pesky-calls-smses-trai-directs-telcos-to-develop-digital-consent-acquisition-process"}}" data-authors="[" "]" data-category-name="Policy" data-category_id="19" data-date="2023-06-05" data-index="article_1">
读到
“考虑到体积所涉及的工作,火车已经分配了两个月的时间来开发这类设施由所有访问提供者和此后以分阶段的方式实现它,“电信监管机构在一份声明中说。
下的指令已发布电信商业沟通客户偏好法规,2018 (tcccpr - 2018)。
该指令标志着从流行系统转变中获得同意,由各种实体,如银行、其他金融机构、保险公司、贸易公司,业务实体、真正的国有企业,和其他人,这被称为主要实体(PEs) TCCCPR, 2018规定。
”因此,它不可能访问提供者同意检查的准确性。此外,没有统一的系统为客户提供或撤销同意,”火车说。
因此,火车说DCA过程应当有一个设施寻求、维护和撤销客户的同意,按照流程设想下TCCCP监管2018。
“同意数据收集将共享数字分类帐平台(DLT)擦洗所有访问提供者,“火车说。
电信公司已经进一步指导使用常见的短代码- 127 xxx -发送consent-seeking消息。
“同意的目的、范围和主要实体/品牌应明确提到同意寻求通过短消息发送的代码。只有白名单url / apk奥特链接/回电话号码应使用同意寻求信息,”火车说。
电信公司也被定向到开发一个SMS / IVR在线设备注册客户不愿接受任何consent-seeking消息由主要实体(PE)。
在第一阶段,只有subscriber-initiated同意收购已经被火车允许,根据声明。
”随后,PE-initiated同意收购,应当允许,“火车说,补充说,起初,主要实体属于银行,保险,金融和贸易相关行业应在启动consent-seeking收购过程,其余部门应当在适当的时候。
评论
现在评论 阅读评论(1)所有评论
找到这个评论进攻?
下面选择你的理由并单击submit按钮。这将提醒我们的版主采取行动