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<\/span><\/figcaption><\/figure>Mumbai: Conversational commerce platform Jio Haptik<\/a> and B2B technology provider IDfy<\/a>, have partnered to develop a solution which will allow companies to onboard users and partners and complete the end-to-end KYC<\/a> process on WhatsApp<\/a>, Jio Haptik<\/a> said Tuesday.

The platform can also be deployed for use cases like loan applications, and merchant onboarding.

\"Our joint focus is on providing exceptional solutions by maximizing the potential of WhatsApp as a powerful messaging app for brands like IDfy to streamline support while ensuring convenience and customer satisfaction,” Aakrit Vaish, co-founder and chief executive, Haptik said.

Haptik, owned by
Reliance Jio Platforms<\/a>, provides its GPT<\/a> bot-powered proactive messaging capabilities which enables businesses to re-engage and nudge users to complete pending KYC on WhatsApp as part of the solution.

IDfy, which specialises in identity management and fraud mitigation uses its advanced APIs to leverage AI\/ML algorithms to extract information from documents, detect tampering, verify ID details against official databases, compare faces across pictures, and run criminal record checks, creating a secure verification process.

“Our vision is to touch more users with our products and create seamless user journeys. We are confident that this partnership will help businesses improve their conversion rates while offering a superior customer experience that translates to better retention and customer loyalty,\" Paritosh Desai, chief product officer at IDfy said.
\"Vodafone<\/a><\/figure>

Vodafone Idea launches self-KYC for prepaid, postpaid customers<\/a><\/h2>

Initially, the Vi Self-KYC service has been rolled out for all postpaid customers in Kolkata and Karnataka and will be gradually rolled out on a pan-India level.<\/p><\/div>

\"\"
<\/span><\/figcaption><\/figure>Mumbai: Conversational commerce platform Jio Haptik<\/a> and B2B technology provider IDfy<\/a>, have partnered to develop a solution which will allow companies to onboard users and partners and complete the end-to-end KYC<\/a> process on WhatsApp<\/a>, Jio Haptik<\/a> said Tuesday.

The platform can also be deployed for use cases like loan applications, and merchant onboarding.

\"Our joint focus is on providing exceptional solutions by maximizing the potential of WhatsApp as a powerful messaging app for brands like IDfy to streamline support while ensuring convenience and customer satisfaction,” Aakrit Vaish, co-founder and chief executive, Haptik said.

Haptik, owned by
Reliance Jio Platforms<\/a>, provides its GPT<\/a> bot-powered proactive messaging capabilities which enables businesses to re-engage and nudge users to complete pending KYC on WhatsApp as part of the solution.

IDfy, which specialises in identity management and fraud mitigation uses its advanced APIs to leverage AI\/ML algorithms to extract information from documents, detect tampering, verify ID details against official databases, compare faces across pictures, and run criminal record checks, creating a secure verification process.

“Our vision is to touch more users with our products and create seamless user journeys. We are confident that this partnership will help businesses improve their conversion rates while offering a superior customer experience that translates to better retention and customer loyalty,\" Paritosh Desai, chief product officer at IDfy said.
\"Vodafone<\/a><\/figure>

Vodafone Idea launches self-KYC for prepaid, postpaid customers<\/a><\/h2>

Initially, the Vi Self-KYC service has been rolled out for all postpaid customers in Kolkata and Karnataka and will be gradually rolled out on a pan-India level.<\/p><\/div>