Union finance minister Nirmala Sitharaman<\/a> met with Infosys<\/a> chief executive Salil Parekh<\/a> on Monday on the critical issue of persistent glitches plaguing the new income tax portal for more than two months after launch.

The finance minister is learnt to have given a deadline to the company for fixing the issues, said people in the know, even as senior executives of the company held discussions with officials in the
finance ministry<\/a> and the Central Board of Direct Taxes (CBDT) to iron out the problems being faced by taxpayers on the portal.

Infosys CEO<\/a> had been summoned by Sitharaman after the I-T e-filing portal built by the Bengaluru-based company had been inaccessible from Saturday and came back online only late Sunday night.

Taxpayers using the portal since June 8, when it went live, have faced technical glitches, errors and challenges in accessing it or several functions within the website, drawing their ire as well as that of the
finance ministry<\/a>.

The issues persist despite consistent assurances from the company.

Infosys<\/a> said in a Twitter<\/a> post on Sunday evening that the income tax e-filing portal that was down for maintenance over the weekend was operational for users effective late Sunday evening.

\"The emergency maintenance of the @IncomeTaxIndia portal has concluded and the portal is live. We regret any inconvenience caused to taxpayers,\" Infosys wrote on its India business
twitter<\/a> handle.

On Saturday, Infosys had said on Twitter that the portal was inaccessible due to “planned maintenance”, which it changed to “emergency maintenance” on Sunday morning.

The finance minister and officials from the
department of revenue<\/a> had a detailed interaction with the company’s top brass to resolve the matter earlier as well. The meeting, which included tax practitioners, highlighted several glitches with regard to services on the e-filing portal 2.0.

These included its slow loading speed, absence of previously saved forms of earlier assessment years, digital signature certificates not getting updated, tedious filing of TDS (Tax Deducted at Source) returns, slow downloading of ITR forms and issues with information on the TDS that is deducted.

Filing of income tax forms for deducting tax on payments made to non-residents also caused issues for taxpayers.
<\/p><\/body>","next_sibling":[{"msid":85562863,"title":"OnePlus launches Buds Pro TWS earbuds with ANC at Rs 9,990","entity_type":"ARTICLE","link":"\/news\/oneplus-launches-buds-pro-tws-earbuds-with-anc-at-rs-9990\/85562863","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[{"msid":"85562865","title":"salil---bccl","entity_type":"IMAGES","seopath":"news\/economy\/finance\/infosys-ceo-salil-parekh-meets-fm-sitharaman-amid-persistent-tech-issues-with-i-t-portal\/salil-bccl","category_name":"Infosys gets a deadline to fix I-T portal glitches after CEO Salil Parekh meets FM Sitharaman","synopsis":"Infosys chief executive Salil Parekh (File Pic)","thumb":"https:\/\/etimg.etb2bimg.com\/thumb\/img-size-46890\/85562865.cms?width=150&height=112","link":"\/image\/economy\/finance\/infosys-ceo-salil-parekh-meets-fm-sitharaman-amid-persistent-tech-issues-with-i-t-portal\/salil-bccl\/85562865"}],"msid":85564483,"entity_type":"ARTICLE","title":"Infosys CEO Salil Parekh meets FM Sitharaman amid persistent tech issues with I-T portal","synopsis":"Infosys CEO had been summoned by Sitharaman after the I-T e-filing portal built by the Bengaluru-based company had been inaccessible from Saturday and came back online only late Sunday night.","titleseo":"telecomnews\/infosys-ceo-salil-parekh-meets-fm-sitharaman-amid-persistent-tech-issues-with-i-t-portal","status":"ACTIVE","authors":[{"author_name":"Gulveen Aulakh","author_link":"\/author\/19656\/gulveen-aulakh","author_image":"https:\/\/etimg.etb2bimg.com\/authorthumb\/19656.cms?width=100&height=100","author_additional":{"thumbsize":true,"msid":19656,"author_name":"Gulveen Aulakh","author_seo_name":"gulveen-aulakh","designation":"Assistant Editor","agency":false}}],"Alttitle":{"minfo":""},"artag":"ET Bureau","artdate":"2021-08-23 19:48:57","lastupd":"2021-08-23 19:51:03","breadcrumbTags":["salil parekh","infosys","I-T portal","twitter","finance ministry","department of revenue","Nirmala Sitharaman","infosys ceo","IncomeTaxIndia","enterprise services"],"secinfo":{"seolocation":"telecomnews\/infosys-ceo-salil-parekh-meets-fm-sitharaman-amid-persistent-tech-issues-with-i-t-portal"}}" data-authors="[" gulveen aulakh"]" data-category-name="" data-category_id="" data-date="2021-08-23" data-index="article_1">

印孚瑟斯首席执行官Salil帕尔克与FM Sitharaman由于市场中持续存在的技术问题,它门户

印孚瑟斯首席执行官被Sitharaman召见后它建造的电子编档门户Bengaluru-based公司一直无法从星期六和在线只有周日晚上回来。

Gulveen Aulakh
  • 更新2021年8月23日07:51点坚持

联邦财政部长吧Sitharaman会见了印孚瑟斯首席执行官Salil帕尔克周一持久故障的关键问题困扰的新所得税门户发射后两个多月。

财政部长是学会了期限为解决这个问题,该公司说的人知道,即使公司的高管与官员举行了讨论财政部和中央委员会直接征税(CBDT)来解决所面临的问题是纳税人在门户。

印孚瑟斯首席执行官后被Sitharaman召唤它建造的电子编档门户Bengaluru-based公司一直无法从星期六和在线只有周日晚上回来。

广告
纳税人使用门户从6月8日,上线的时候,遇到技术故障,错误和挑战在访问或网站内的几个函数,绘制他们的愤怒的财政部

从公司存在的问题尽管一致的保证。

印孚瑟斯推特邮报周日晚上,所得税电子编档的门户,是周末维护操作对用户有效的周日晚上。

“紧急维护@IncomeTaxIndia门户已经结束和门户是生活。我们很遗憾给纳税人造成的任何不便,”印孚瑟斯在其印度业务写道推特句柄。

周六,印孚瑟斯在推特上表示,门户访问由于“计划维护”,它改变了“紧急维护”周日早上。

财政部长和官员部门的收入有一个详细的交互与公司的高层之前解决这件事。会议,包括税务从业者,强调几个问题关于服务的电子编档2.0门户。

包括它的加载速度慢,没有以前保存的形式的评估年早些时候,数字签名证书没有得到更新,乏味的TDS(扣除税收来源)回报,下载缓慢ITR形式和问题信息TDS扣除。

广告
申报所得税抵扣税的形式支付给非居民纳税人也引发了问题。

  • 发布于2021年8月23日下午07:48坚持

加入2 m +行业专业人士的社区

订阅我们的通讯最新见解与分析。乐动扑克

下载ETTelec乐动娱乐招聘om应用

  • 得到实时更新
  • 保存您最喜爱的文章
扫描下载应用程序

Union finance minister Nirmala Sitharaman<\/a> met with Infosys<\/a> chief executive Salil Parekh<\/a> on Monday on the critical issue of persistent glitches plaguing the new income tax portal for more than two months after launch.

The finance minister is learnt to have given a deadline to the company for fixing the issues, said people in the know, even as senior executives of the company held discussions with officials in the
finance ministry<\/a> and the Central Board of Direct Taxes (CBDT) to iron out the problems being faced by taxpayers on the portal.

Infosys CEO<\/a> had been summoned by Sitharaman after the I-T e-filing portal built by the Bengaluru-based company had been inaccessible from Saturday and came back online only late Sunday night.

Taxpayers using the portal since June 8, when it went live, have faced technical glitches, errors and challenges in accessing it or several functions within the website, drawing their ire as well as that of the
finance ministry<\/a>.

The issues persist despite consistent assurances from the company.

Infosys<\/a> said in a Twitter<\/a> post on Sunday evening that the income tax e-filing portal that was down for maintenance over the weekend was operational for users effective late Sunday evening.

\"The emergency maintenance of the @IncomeTaxIndia portal has concluded and the portal is live. We regret any inconvenience caused to taxpayers,\" Infosys wrote on its India business
twitter<\/a> handle.

On Saturday, Infosys had said on Twitter that the portal was inaccessible due to “planned maintenance”, which it changed to “emergency maintenance” on Sunday morning.

The finance minister and officials from the
department of revenue<\/a> had a detailed interaction with the company’s top brass to resolve the matter earlier as well. The meeting, which included tax practitioners, highlighted several glitches with regard to services on the e-filing portal 2.0.

These included its slow loading speed, absence of previously saved forms of earlier assessment years, digital signature certificates not getting updated, tedious filing of TDS (Tax Deducted at Source) returns, slow downloading of ITR forms and issues with information on the TDS that is deducted.

Filing of income tax forms for deducting tax on payments made to non-residents also caused issues for taxpayers.
<\/p><\/body>","next_sibling":[{"msid":85562863,"title":"OnePlus launches Buds Pro TWS earbuds with ANC at Rs 9,990","entity_type":"ARTICLE","link":"\/news\/oneplus-launches-buds-pro-tws-earbuds-with-anc-at-rs-9990\/85562863","category_name":null,"category_name_seo":"telecomnews"}],"related_content":[{"msid":"85562865","title":"salil---bccl","entity_type":"IMAGES","seopath":"news\/economy\/finance\/infosys-ceo-salil-parekh-meets-fm-sitharaman-amid-persistent-tech-issues-with-i-t-portal\/salil-bccl","category_name":"Infosys gets a deadline to fix I-T portal glitches after CEO Salil Parekh meets FM Sitharaman","synopsis":"Infosys chief executive Salil Parekh (File Pic)","thumb":"https:\/\/etimg.etb2bimg.com\/thumb\/img-size-46890\/85562865.cms?width=150&height=112","link":"\/image\/economy\/finance\/infosys-ceo-salil-parekh-meets-fm-sitharaman-amid-persistent-tech-issues-with-i-t-portal\/salil-bccl\/85562865"}],"msid":85564483,"entity_type":"ARTICLE","title":"Infosys CEO Salil Parekh meets FM Sitharaman amid persistent tech issues with I-T portal","synopsis":"Infosys CEO had been summoned by Sitharaman after the I-T e-filing portal built by the Bengaluru-based company had been inaccessible from Saturday and came back online only late Sunday night.","titleseo":"telecomnews\/infosys-ceo-salil-parekh-meets-fm-sitharaman-amid-persistent-tech-issues-with-i-t-portal","status":"ACTIVE","authors":[{"author_name":"Gulveen Aulakh","author_link":"\/author\/19656\/gulveen-aulakh","author_image":"https:\/\/etimg.etb2bimg.com\/authorthumb\/19656.cms?width=100&height=100","author_additional":{"thumbsize":true,"msid":19656,"author_name":"Gulveen Aulakh","author_seo_name":"gulveen-aulakh","designation":"Assistant Editor","agency":false}}],"Alttitle":{"minfo":""},"artag":"ET Bureau","artdate":"2021-08-23 19:48:57","lastupd":"2021-08-23 19:51:03","breadcrumbTags":["salil parekh","infosys","I-T portal","twitter","finance ministry","department of revenue","Nirmala Sitharaman","infosys ceo","IncomeTaxIndia","enterprise services"],"secinfo":{"seolocation":"telecomnews\/infosys-ceo-salil-parekh-meets-fm-sitharaman-amid-persistent-tech-issues-with-i-t-portal"}}" data-news_link="//www.iser-br.com/news/infosys-ceo-salil-parekh-meets-fm-sitharaman-amid-persistent-tech-issues-with-i-t-portal/85564483">