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In his first communication to employees after stepping into the role on Thursday, Krithivasan gave a sneak peek into the company's future bets while also recounting some of his positive experiences during his 34 years of work at the company. ET has reviewed a copy of the email.
\"As we step into the next phase of TCS<\/a>, we will continue our investments in key and emerging areas like cloud, cybersecurity, 5G, IoT, generative AI<\/a>, etc., with an unrelenting focus on customer relationships and impeccable delivery,\" the 58-year-old TCS veteran said.
\"I have had the opportunity to work with many of you and built long-lasting friendships which I cherish the most,\" Krithivasan said in the email, titled 'Let's script an exciting future'.
\"I have also had the opportunity to work with many of our key clients across different geographies and build deep customer relationships. I step into this role on the strength of these friendships and relationships,\" he added.
Krithivasan stepped in after Rajesh Gopinathan<\/a> abruptly stepped down as managing director and CEO of the IT giant to pursue other interests. He will remain with the company till September 16 in an advisory role.
The TCS stock ended around 1% higher at Rs 3,323.20 Thursday on the BSE where the benchmark Sensex closed 0.31% lower.
Krithivasan, an IIT-Kanpur alumnus, was previously president and global head of banking, financial services and insurance (BFSI) vertical that accounts for nearly a third of the company's revenue.
ET earlier reported, citing top executives in the know, that Krithivasan has been mandated to focus on customers, arrest attrition and make the $28 billion IT company an employer of choice in a challenging global business scenario.
The CEO will spend much of the next six months on the road, meeting customers as he settles into the role.
The change of leadership for TCS comes at a time when the IT services industry faces a lull in demand, slowdown in hiring, high inflation in Europe and a shift of confidence in the banking ecosystem in the US, in the backdrop of the Russia-Ukraine war.
Krithivasan told ET in an interview earlier this year that while the global macroeconomic situation was uncertain, it was not challenging. “The thing to focus on is to stay close to customers, stay relevant to them, and offer them with new solutions,” Krithivasan had said. “And every time a crisis hits, actually, I personally believe we have come out stronger.”
Krithivasan will have to cope with a few more senior-level exits within a year. Chief technology officer K Ananth Krishnan, who was instrumental in changing the TCS model from outsourcing to a consulting focus, is retiring in October.
Chief operating officer NG Subramaniam, who led TCS’ strategy in areas like artificial intelligence and fifth-generation mobile network solutions, will also retire in May next year.
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TCS将继续押注云,网络安全,创AI:新首席执行官K Krithivasan
塔塔咨询服务公司的新任首席K Krithivasan,在他就职后的第一个邮件给员工,先睹为快了进入公司的未来押注,同时也叙述了他的一些公司在他34年积极的体验之旅。
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在他第一次沟通后员工走进角色周四,Krithivasan先睹为快了进入公司的未来押注,同时叙述了他的一些积极的体验在他34年的工作在公司。等有了一份电子邮件。
“当我们进入下一个阶段TCS,我们将继续投资于键和云计算等新兴领域,网络安全,5 g,物联网,生成的人工智能等,与无情的关注客户关系和完美的交付,”这位58岁的TCS老兵说。
“我有机会与很多人合作并建立长久的友谊,我最珍惜,“Krithivasan说电子邮件,题为“让脚本一个激动人心的未来”。
“我也有机会与我们的许多重要客户在不同的地理区域和建立客户关系。我进入这个角色在这些友谊和关系的强度,”他补充道。
Krithivasan介入后Rajesh Gopinathan突然辞去董事总经理兼首席执行官IT巨头的追求其他的兴趣。他将继续与该公司直到9月16日在一个顾问的角色。
TCS公司股价收高1%左右在Rs 3323 .20周四的疯牛病基准Sensex指数收盘下跌0.31%。
Krithivasan IIT-Kanpur校友,以前总统和全球银行业、金融服务和保险(BFSI)垂直,占近三分之一的公司的收入。
早些时候报道,援引高管知道,Krithivasan被强制关注客户,逮捕摩擦,使280亿美元公司选择的雇主在一个具有挑战性的全球业务场景。
首席执行官将在未来六个月的在路上,他尝到会议客户的作用。
领导的变化对TCS正值IT服务行业面临需求低迷,招聘放缓,高通胀在欧洲和转变在美国银行系统的信心,在Russia-Ukraine战争的背景。
Krithivasan告诉ET今年早些时候的一次采访中说,全球宏观经济形势不确定的时候,这不是挑战。”关注的是贴近客户,保持相关,并提供新的解决方案,“Krithivasan所说的。”,每一次危机,事实上,我个人认为我们更强。”
Krithivasan将必须应对更多的高层在一年内退出。首席技术官K Ananth Krishnan,在变化中起重要作用的TCS模型从外包咨询焦点,10月份退休。
负责人、首席运营官NG Subramaniam TCS的策略在人工智能领域和第五代移动网络解决方案,也将在明年5月退休。
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