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Telstra<\/a>, which has 18.8 million customer accounts equivalent to three-quarters of Australia's population, said an internal review found the details were made publicly available due to \"a misalignment of databases<\/a>\".
Telstra referred Reuters to a company blog post, issued on Friday, that said \"some customers' names, numbers and addresses\" were listed when they should not have been.
\"We are removing the identified impacted customer details from the Directory Assistance service and the online version of the White Pages<\/a>,\" Telstra chief financial officer Michael Ackland said in a statement.
The errant disclosure comes after the company in October suffered what it called a small data breach<\/a>, attributing it to third-party intrusion that exposed some employee data back to 2017.
A Telstra internal staff email put the number of affected current and former employees of that breach at 30,000, according to local media.
Regarding the current issue, Ackland said \"no cyber activity was involved\".
\"Protecting our customers' privacy is absolutely paramount and this is an unacceptable breach of their trust,\" he added.
\"We are in the process of contacting every impacted customer to let them know what has occurred.\"
Australia's telco, financial and government sectors have been on high alert since Optus<\/a>, owned by Singapore Telecommunications Ltd<\/a>, revealed on Sept. 22 that a system breach may have compromised up to 10 million accounts.
The data exposed in that breach, taken as part of a sophisticated hack, included home addresses, drivers' licenses and passport numbers in what was one of Australia's biggest cybersecurity breaches.
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澳大利亚的澳洲电信遭受侵犯隐私,132000客户受到影响
澳洲电信,1880万客户帐户相当于澳大利亚四分之三的人口,说内部审核发现的细节进行了公开的“数据库”的偏差造成的。
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澳洲电信拥有1880万客户帐户相当于澳大利亚人口的四分之三,表示一个内部评估发现的细节是由于“公开错位的数据库”。
澳洲电信称为路透公司博客,周五发布,说:“一些顾客的名字,号码和地址”是当他们不应该被列出。
“我们正在把识别影响客户详细信息从目录辅助服务的在线版本白页”,澳洲电信首席财务官迈克尔Ackland在一份声明中说。
错误的信息披露之前,该公司10月遭受所谓小数据泄露,将第三方侵入接触一些员工数据追溯到2017年。
澳洲电信内部员工电子邮件的数量影响的现任和前任员工违反30000,据当地媒体。
关于当前问题,Ackland说“没有参与网络活动”。
“保护客户的隐私是毋庸置疑的,这是一个不可接受的违反他们的信任,”他补充道。
“我们在接触的过程中每一个影响客户,让他们知道发生了什么。”
澳大利亚的电信、金融和政府部门一直处于高度戒备状态澳都斯旗下新加坡电信有限公司9月22日透露,一个系统漏洞可能损害1000万账户。
违反中暴露的数据,作为一个复杂攻击的一部分,包括家庭住址、驾驶证和护照号码在澳大利亚最大的网络安全漏洞。
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