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LAS VEGAS: Amazon<\/a>.com Inc is planning to roll out warning cards for software sold by its cloud-computing division, in light of ongoing concern that artificially intelligent systems can discriminate against different groups, the company told Reuters.
Akin to lengthy nutrition labels, Amazon's so-called AI Service<\/a> Cards will be public so its business customers can see the limitations of certain cloud services, such as facial recognition and audio transcription. The goal would be to prevent mistaken use of its technology, explain how its systems work and manage privacy, Amazon said.
The company is not the first to publish such warnings. International<\/a> Business Machines Corp, a smaller player in the cloud, did so years ago. The No. 3 cloud provider, Alphabet<\/a> Inc's Google<\/a>, has also published still more details on the datasets it has used to train some of its AI.
Yet Amazon's decision to release its first three service cards on Wednesday reflects the industry leader's attempt to change its image after a public spat with civil liberties critics years ago left an impression that it cared less about AI ethics than its peers did. The move will coincide with the company's annual cloud conference in Las Vegas.
Michael Kearns, a University of Pennsylvania professor and since 2020 a scholar at Amazon, said the decision to issue the cards followed privacy and fairness audits of the company's software. The cards would address AI ethics concerns publicly at a time when tech regulation was on the horizon, said Kearns.
\"The biggest thing about this launch is the commitment to do this on an ongoing basis and an expanded basis,\" he said.
Amazon chose software touching on sensitive demographic issues as a start for its service cards, which Kearns expects to grow in detail over time.
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One such service is called \"Rekognition.\" In 2019, Amazon contested a study saying the technology struggled to identify the gender of individuals with darker skin tones. But after the 2020 murder of George Floyd, an unarmed Black man, during an arrest, the company issued a moratorium on police use of its facial recognition software.
Now, Amazon says in a service card seen by Reuters that Rekognition does not support matching \"images that are too blurry and grainy for the face to be recognized by a human, or that have large portions of the face occluded by hair, hands, and other objects.\" It also warns against matching faces in cartoons and other \"nonhuman entities.\"
In another warning card seen by Reuters, on audio transcription, Amazon states, \"Inconsistently modifying audio inputs could result in unfair outcomes for different demographic groups.\" Kearns said accurately transcribing the wide range of regional accents and dialects in North America alone was a challenge Amazon had worked to address.
Jessica Newman, director of the AI Security Initiative at the University of California at Berkeley, said technology companies were increasingly publishing such disclosures as a signal of responsible AI practices, though they had a way to go.
\"We shouldn't be dependent upon the goodwill of companies to provide basic details of systems that can have enormous influence on people's lives,\" she said, calling for more industry standards.
Tech giants have wrestled with making such documents short enough that people will read them yet sufficiently detailed and up to date to reflect frequent software tweaks, a person who worked on nutrition labels at two major enterprises said.
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亚马逊警告客户限制的人工智能
类似于漫长的营养标签,亚马逊的所谓的人工智能服务卡片将公共业务客户可以看到某些云服务的局限性,如面部识别和音频转录。的目标是防止错误的使用技术,解释其系统如何工作和管理隐私,亚马逊表示。
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拉斯维加斯:亚马逊。com公司正计划推出软件销售的云计算部门的警告牌,根据人工智能系统可以持续经营,歧视不同群体,该公司告诉路透社。
类似于漫长的营养标签,亚马逊的所谓人工智能服务卡片将公共业务客户可以看到某些云服务的局限性,如面部识别和音频转录。的目标是防止错误的使用技术,解释其系统如何工作和管理隐私,亚马逊表示。
该公司不是第一个发布这样的警告。国际商业机器公司(ibm),一个小球员在云中,年前。三号云提供商,字母公司的谷歌也发表更细节的数据集用来训练一些人工智能。
然而亚马逊决定周三公布前三个服务卡片反映了行业领袖的试图改变其形象因与公民自由批评年前留下了印象,它比同行更少关心AI伦理。此举将配合公司年度云会议在拉斯维加斯。
宾夕法尼亚大学教授迈克尔·卡恩斯自2020年以来,学者亚马逊说,隐私和卡片发行的决定公平审计公司的软件。可能会解决AI伦理问题公开一次科技监管在地平线上时,卡恩斯说。
“最大的关于这次发射是承诺这样做在一个正在进行的基础和扩大基础上,”他说。
亚马逊选择软件涉及敏感的人口问题作为其服务的开始卡片,卡恩斯预计增长的细节。
肤色
一个这样的服务被称为“Rekognition。”In 2019, Amazon contested a study saying the technology struggled to identify the gender of individuals with darker skin tones. But after the 2020 murder of George Floyd, an unarmed Black man, during an arrest, the company issued a moratorium on police use of its facial recognition software.
现在,亚马逊在服务卡片被路透社说,Rekognition不支持匹配”的图片太模糊,模糊的脸被一个人类,或大部分的脸被头发、手、和其他对象。”It also warns against matching faces in cartoons and other "nonhuman entities."
在路透社看到的另一个警告牌,音频转录,亚马逊州,“不一致修改音频输入可能导致不公平的结果对不同人口群体。”Kearns said accurately transcribing the wide range of regional accents and dialects in North America alone was a challenge Amazon had worked to address.
杰西卡·纽曼,人工智能安全倡议主任加州大学伯克利分校,说技术公司是越来越多的出版等披露的信号AI行为负责,尽管他们有一段路要走。
“我们不应该依赖于商誉的公司提供基本的细节系统能够对人们的生活有巨大的影响,”她说,呼吁更多的行业标准。
科技巨头有摔跤这样文件足够短,人们会阅读他们足够详细和更新,以反映软件调整频繁,一个人在两个主要企业的营养标签表示。
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